Returns & Exchanges
At Limited Run Games, we want to ensure you are satisfied with your collectible purchase; however, due to the limited nature of our products, returns are generally only accepted for defective or damaged items within 30 days of delivery.
Check Eligibility
Verify that your item is still in its original, sealed packaging and that your request is being submitted within the 30-day window from the date of receipt.
Contact Support
Open a support ticket through our official help center including your order number, photos of any damage, and a brief description of the issue.
Receive Authorization
Wait for our support team to review your request and provide a Return Merchandise Authorization (RMA) number and the appropriate return shipping address.
Package and Ship
Securely pack your item to prevent transit damage, clearly mark the RMA on the outside of the box, and ship it back to us using a tracked service.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
