Returns & Exchanges

At Limited Run Games, we want to ensure you are satisfied with your collectible purchase; however, due to the limited nature of our products, returns are generally only accepted for defective or damaged items within 30 days of delivery.

1

Check Eligibility

Verify that your item is still in its original, sealed packaging and that your request is being submitted within the 30-day window from the date of receipt.

2

Contact Support

Open a support ticket through our official help center including your order number, photos of any damage, and a brief description of the issue.

3

Receive Authorization

Wait for our support team to review your request and provide a Return Merchandise Authorization (RMA) number and the appropriate return shipping address.

4

Package and Ship

Securely pack your item to prevent transit damage, clearly mark the RMA on the outside of the box, and ship it back to us using a tracked service.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing